The client had no online store and was losing potential sales, with no way to recover customers who dropped off before completing checkout.
We built the store on WordPress with WooCommerce, used FunnelKit Automations to detect abandoned carts and log them to Google Sheets, then built an n8n workflow that reads each new row, picks the best recovery approach with an AI agent, and sends a personalised Email or WhatsApp follow-up automatically.
What we did
Here's how we approached Daliyawala's project, step by step.
WordPress and WooCommerce store build
FunnelKit abandoned-cart detection with Google Sheets logging
20-node n8n workflow triggered every 15 minutes to read new rows
AI strategist agent picks channel (Email/WhatsApp/Both), tone and touch number per cart
Auto-generated HTML email plus brand-voice WhatsApp message
Recovery log and owner alerts for full visibility
Results & impact
- Recovered a share of otherwise-lost checkouts
- Fully hands-off recovery running every 15 minutes with no manual follow-up
- Replicates paid tools like Klaviyo's cart recovery at zero recurring cost
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